I experienced the RoD on November 20th. I spent the remainder of the evening troubleshooting and called XBOX Support the next morning. They agreed that this was the infamous RoD issue and sent out the shipping box (the so-called coffin). Purolator attempted delivery on November 26th, I picked it up on November 27th at lunch, packed the XBOX up when I got home and returned it to the Purolator depot that evening. I expected a wait of a month or so.
November 28th it was shipped back to me! Yes... The very same day they received it!
It was attempted delivery on November 29th, and I picked it up Friday night!
That is REMARKABLE! They even through in a 1-month card for XBOX Live.
GOOD GOING MICROSOFT! Thank-you.
BTW...
For Sale:
- 1 XBOX 360, 20Gb HDD,
- Ghost Recon Advanced Warfighter (1),
- 1 wireless controller including batteries and (new) headset.
- Component/Composite TV/HDTV Cable
- XBOX Ethernet Cable
UPDATE: The Transfer Cable/Kit got here Tuesday, December 11th. All went well.
2 comments:
Wow. Their system is seriously flawed. Sometimes they take months and other times a day? Microsoft really needs to step up their act
Hi Jack,
I have heard of several people with similar results but, if your experience differs, the process may have something to work out. It may be the 3rd party (non-Microsoft) provider in my area (Canada) which is doing such a good job.
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